Privacy Policy

Effective Date: May 24, 2024

The website www.foreverneat.ca (the “Site”) is owned and operated by Forever Neat Inc.

Forever Neat Inc. is the data controller and can be contacted at:

Greg Thiessen

Privacy Officer

greg@foreverneat.ca

 

1. Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

1. The personal data we will collect;

2. Use of collected data;

3. Who has access to the data collected;

4. The rights of Site users; and

5. The Site’s cookie & similar technologies provision.

This Privacy Policy applies in addition to the terms and conditions of our Site.

2. GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

3. Consent

By using our Site users agree that they consent to the conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by emailing Forever Neat Inc.:

Greg Thiessen

Privacy Officer

greg@foreverneat.ca

4. Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR. We rely on the following legal basis to collect and process the personal data of users in the EU:

1. Users have provided their consent to the processing of their data for one or more specific purposes.

5. Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information

1. IP address;

2. Clicked links; and

3. Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

1. First and last name;

2. Email address; and

3. Phone number.

This data may be collected using the following methods:

1. Contacting Forever Neat Inc. using the online form found on the Site.

6. How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

1. Statistics for marketing/business development purposes.

The data we collect when the user performs certain functions may be used for the following purposes:

1. Communication of company updates, industry news, etc.

2. Marketing

3. Business Development

7. Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;

2. If it is required for any legal proceeding;

3. To prove or protect our legal rights;

4. To buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

8. How Long We Store Personal Data

User data will be stored for a period of time depending on the reason it was gathered from you.

1. Sign-up for free offering, webinars, course, Information sessions, etc. – Five (5) years

2. Project waiting list – Six (6) months

3. Invoicing: Seven (7) years for tax audit purposes

You will be notified if your data is kept for longer than the periods noted above.

9. How We Protect Your Personal Data

In order to protect your security, we use the strongest commercially available browser encryption. All data is only accessible to our employees.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

10. International Data Transfer

We are located in Canada and your personal data is collected, transferred to, and held in the following countries:

1. Canada

2. United States (for Forever Neat Inc.’s cloud-based back-ups)

When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

1. The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or

2. We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient.

11. Your Rights as a User

Under the GDPR, you have the following rights:

1. Right to be informed

2. Right of access;

3. Right to rectification;

4. Right to erasure;

5. Right to restrict processing;

6. Right to data portability; and

7. Right to object.

12. Children

The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

13. How to Access, Modify, Delete, or Challenge the Data Collected

Users have right to access, modify, delete or challenge the data collected. Specifically, you have:

· The right to be informed – We are communicating this Privacy Policy to you now

· The right to access – request to see your personal data.

· The right to rectification: Request that we correct errors in your data.

· The right to erasure: Request that we delete specific data about you.

· The right to restrict processing: Request that we restrict how we use your data.

· The right to data portability- Request that we provide you with your personal data

· The right to object: Tell us that you disagree with how we use your data.

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like to exercise your rights to access, modify, delete or challenge the data collected, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer:

Greg Thiessen

Privacy Officer

greg@foreverneat.ca

 

14. Do Not Track Notice

Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

15. How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data, users can opt out of the use of personal data for marketing emails. You can opt-out by clicking ‘unsubscribe’ on the bottom of any marketing email.

16. Cookie & Similar Technologies

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We may use the following types of cookies on our Site:

1. Functional Cookies – Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

2. Analytical Cookies – Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.;

3. Third Party Cookies – Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

17. Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email, if we have an email address for you, of changes to this Privacy Policy. The modifications may or may not be noticeable to the user.

18. Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the

19. Severability

If any provision of this Privacy Policy is deemed illegal, invalid, void or otherwise unenforceable in whole or in part, that provision shall be severed or shall be enforced only to the extent legally permitted, and the remainder of the provision and the Privacy Policy shall remain in full force and effect. If any provision of this Privacy Policy is deemed to be invalid, void, or unenforceable only with respect to a particular application, such term or provision shall remain in full force and effect with respect to all other applications.

20. Entire Agreement

It is agreed that there is no representation, warranty, collateral Privacy Policy or condition affecting this Privacy Policy except as expressly provided in this Privacy Policy.

21. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Alberta, Canada. Any dispute arising out of or related to the information contained herein is subject to adjudication in the Province of Alberta, Canada.

22. Contact Information

If you have any questions, concerns or complaints, you can contact our Privacy Officer, Greg Thiessen, at greg@foreverneat.ca .