FAQs

What exactly does a photo manager do?
A photo manager is a professional who helps individuals, families, and organizations manage, share, and preserve their visual records and life stories. Photo managers provide a wide range of services, including:

  • Printed and digital photo organization
  • Scanning of photos, documents, and memorabilia
  • Photo book / legacy book design
  • Media conversion (Digitize VHS and other formats)
  • Video slideshow production
  • Photo collection back up
  • Photo gift planning and more

 

What kind of backgrounds do photo managers have?
Photo managers have various educational backgrounds and skill levels. They are passionate about preserving family stories, and photos.

Is there a certification for photo management?
Yes. The Photo Managers (TPM), formerly known as the Association of Personal Photo Organizers (APPO), offers a certification program. TPM aims to enhance the photo management industry globally by promoting best practices and standards.

Can you assist me if English isn’t my first language?
Certainly! We offer services in English, Spanish, and French. If needed, we can collaborate with family or friends for translation into another language.

I don’t know what I have, what I need, or even how to start. How can I even work with a photo organizer?
You’re not alone. Let’s kick things off with a complimentary discovery call where we can delve into your situation.

How can I find out more about Forever Neat?
Give us a call! We’d love to chat with you and answer any questions you might have about what we do, and why we do it.

How do you handle large projects?
We understand that organizing a large number of photos can be overwhelming. To make this easier and ensure the project meets your needs, we suggest a phased approach.

How can I track the progress of the work?
We provide regular updates on the progress of your project.

Do you support users of different operating systems?
Yes, we assist Apple, Windows, and Android users.

How long will it take to organize my photos?
The time needed depends on the project’s complexity and the quantity of photos. A thorough assessment will provide an estimate of the time required.

What if I’m unsure about what devices I have?
We’ll guide you through the inventorying process with the use of a checklist to identify all devices that may contain photos.

Can I add additional devices to the project if I forget about them?
We understand this can happen and are flexible in accommodating additional devices as needed.

How do I get the process started?
Start today by contacting hello@foreverneat.ca to find out more about our services!

How much does it cost to hire a photo manager?
The cost of photo management services depends on several factors, including the quantity, type, and condition of your photo collection, as well as your specific needs and timeline. Please contact us for an estimate if pricing information is not shown on the web site for the service you are interested in.

I have an extensive collection of photos, videos, and memorabilia that must be digitized and organized. Will this be expensive, and can I spread the cost over multiple payments?
Absolutely. We can split the project into manageable phases to ease the financial burden, and adjust our invoicing accordingly. 

Glossary

External Hard Drive (EHD) – An external hard drive is a portable storage device that connects to a computer externally, offering additional storage capacity for backing up files, expanding storage space, and transferring data between devices.

Solid State Drive (SSD) – A solid-state drive is a storage device that uses flash memory for fast and durable data storage without any moving parts like traditional hard disk drives (HDDs).

Pixels Per Inch (PPI) – Pixels per inch measures the resolution of a digital image or display. It indicates the number of pixels within one inch of the image or display area. The higher the PPI, the more detailed the image or display can be, as more pixels are packed into each inch, resulting in finer detail and smoother curves. PPI is commonly used to describe the resolution of computer monitors, smartphone screens, digital cameras, and printers.

Dots Per Inch (DPI) – Dots per inch measure the resolution of a printed image or document. It indicates how many individual dots of ink or toner can be printed in one inch on a physical medium such as paper. The higher the DPI, the finer the detail that can be reproduced in the printed output. 

High-Efficiency Image Format (HEIC) – HEIC  is a file format for images that use advanced compression methods to reduce file size while maintaining high image quality. HEIC is widely used on Apple devices, particularly those running iOS.